No show appointments will be charged 100% of the missed service price.
Cancellations with less than 24 hours notice will be charged 50% of the scheduled service.
We cannot guarantee you to be seen if you are a late arrival. If we cannot see you because you are late you will be charged 50% of the service. Keep in mind some of our appointments are booked on a 10 minute time frame, so if you are 10 minutes late and there is a scheduled client after you, you would have missed your appointment and would be charged 50% of the scheduled service.
Any and all changes need to be made 24 hours prior to your schedules appointment. For example, you have a eyebrow and Brazilian service and you decide last minute you no longer want a Brazilian wax, you need to tell us with 24 hours notice so we can fill that appointment.
After hours fee. If you would like an appointment outside of our regular business hours, you will be charged a $25 fee for after hours.
Because you are paying for the estheticians time and product, we DO NOT offer refunds of any kind on services.
If you are unhappy with results you have 24 hours to let us know and we will be more than happy to remedy the situation if you come back within a 72 hour time frame.
All gift certificate purchases are FINAL.
Product refunds can be made if the product is unopened and unused with no damage. the product needs to be returned within 7 days with proof of purchase.